Fawry DeliveryDelivery Services
A courier opening the back of a van full of parcels
For online stores in the UAE

Your store’s orders, in safe hands

Next-day delivery · from AED 25 · cash on delivery

12,000orders delivered, approximately
112stores working with us, approximately
13areas covered across the UAE

From pickup to payout in three days

An example of one order’s journey. Follow-up is available 24 hours a day.

  1. Saturday

    We pick up

    From the pickup point you give us, with a numbered waybill.

  2. Sunday

    We deliver

    To your customer’s address, collecting the order value on delivery.

  3. Monday

    You get paid

    Along with a statement that lists every order.

A parcel handed over at the door
Delivery day

Your customer receives it the next day

We deliver to the customer’s door against a signature on the waybill, and collect the order value on delivery.

What your store gets

What comes with every order, and what you can tick on the waybill.

Parcels stacked inside a delivery van

Delivery within the UAE

From your pickup point to your customer’s door with a numbered waybill and the receiver’s signature, arriving the day after pickup. From AED 25.

Checking an order on a phone beside parcels

Cash on delivery

We collect the order value from your customer on delivery, and you receive it the day after.

An address label going onto a parcel

Order statement

One document with waybill number, order value, delivery, status and the amount due to you.

A shop owner packing an order into a box at her desk

Exchanges

A separate status on your statement, where an exchanged order is recorded.

A parcel sealed with orange tape, ready to ship

Shipping to the GCC

Five GCC countries, each with its own first-kilo price and transit time.

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Service details

Check the cost before you send

Choose domestic or international and the destination, and the cost comes straight from our price lists.

To show what you receive after delivery is deducted.
Delivery price–

Choose an area to see the cost.

Send this order on WhatsApp
The final weight is set at pickup by comparing actual weight with the parcel’s dimensions.
Shipping cost–
Transit time–

Choose a country and weight to see the cost.

The price includes packaging and customs duty.

Send this order on WhatsApp

From merchants and customers

Messages we received from merchants and customers, published without names.

From the manager to the whole company, none of you has ever let us merchants down. When we ask for a delivery it is fast, whatever the area, and if there is a problem with a customer it gets solved quickly. You work as one team. We cannot do without you.

MerchantInstagram message

The quality of the work, the care and the speed of delivery are things we rarely find in any business.

CustomerWhatsApp message

The burqa arrived and it is lovely, thank you so much. I loved how fast the delivery was. It is one of the things that sets you apart, and I rarely find sellers who deliver this quickly.

CustomerWhatsApp message

It arrived! I do not know whether to talk about the speed of the delivery or the outfit itself.

CustomerInstagram message

I received my order a moment ago. Not a single mistake, and the delivery was fast.

CustomerWhatsApp message

The first time an order has reached me this fast. Thank you!

CustomerWhatsApp message

The fastest delivery, thank you. It reached me and I loved it.

CustomerWhatsApp message
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Questions merchants ask

When does the order reach the customer?
We pick up the order and deliver it to your customer the next day.
When do I receive the order value?
The day after delivery, in cash or by bank transfer. For example: we pick up on Saturday, deliver on Sunday, and you are paid on Monday.
Do you ship outside the UAE?
Yes, to Saudi Arabia, Bahrain, Qatar, Kuwait and Oman. Prices include packaging and customs duty.
How do I follow up a shipment?
Send the waybill number from the Track a parcel page; it reaches our follow-up team on WhatsApp, available 24 hours a day.
What does "delivered with price change" mean?
The order was delivered at a value different from the one recorded, and your statement shows the amount actually collected.
Is there a time limit for claims?
Yes. Claims are not accepted after 24 hours from delivery.

Ready to send your first order?

Fill in the pickup request and it reaches us on WhatsApp with every shipment detail.

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