Delivered
Delivered and the order value collected.
For merchants
Working with merchants
If you sell online, this is how it works from the first order to the statement.
What we need per parcel
These are the waybill details. Send them complete in one message to save the back and forth.
- Shipper and pickup point
- Your store name and where we collect.
- Consignee and address
- Your customer and the full address.
- Emirate
- Sets the delivery price from the list.
- Customer number
- And a second number if there is one.
- Piece count and contents
- What we hand over to the customer.
- Order value
- The amount we collect from the customer.
- Notes
- Any delivery instructions.
Order statuses
Every order appears on the statement with one of these statuses:
Delivered with price change
Delivered at a different value, and the statement shows what was actually collected.
Exchange
The order was exchanged, and appears on the statement as an exchange.
The statement
One statement for your orders, showing each order value, its delivery price and the amount due to you.
| Waybill | Customer | Address | Order value | Delivery | Status | Amount |
|---|---|---|---|---|---|---|
| 0001 | Customer 1 | Dubai | 150 | 25 | Delivered | 125 |
| 0002 | Customer 2 | Sharjah | 90 | 25 | Delivered | 65 |
| 0003 | Customer 3 | Al Ain | 0 | 25 | Exchange | -25 |
| Total order value | 240 | |||||
| Total delivery | 75 | |||||
| Due to you | 165 | |||||
The 24-hour claims window
Check your orders after delivery. Claims are not accepted after 24 hours from delivery.
Getting started
Send a WhatsApp message with your store name, your pickup location and the emirates you deliver to.